Power Light: This light will be blue when the box is switched on. If the light is red, it means there is an issue with the WPS connection. It’s like a. The Wi-Fi light: If this is blinking or solid green, the Wi-Fi is working as normal. It has done for over a couple of hours now. We would like to show you a description here but the site won’t allow us. Solid green wifi light, flashing green arrow and power light. For £76 a month this shouldn’t be happening. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. The WiFi light will flash green for 2 minutes during this process. 14-04-2023 15:38 - edited 14-04-2023 15:41. FPL ON Call box attached to AC flashing green light, not solid green light. Green, flashing: The router is searching for a downstream frequency on the CABLE connection. We would like to show you a description here but the site won’t allow us. Options. Blue: The router is engaged in channel bonding on the downstream connection. 2 Internet Light. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. It may be stuck in an update loop. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. We would like to show you a description here but the site won’t allow us. I reset. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. hub 5 flashing blue light. In response to Georgiahx. Disconnect all ethernet cables from the Hub. There is no connection to the VM network. I don't know what the other small light is for. When batteries are fully charged, the CHARGING LED will be OFF. Ethernet 1-4 – Solid green when a device is connected to those Ethernet ports. It can be quite frustrating when your internet goe. The Virgin Media Hub 5 light at the front let's you know what is g. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. You can extend your wired network with a cable to a switch. If the Hub is slowly flashing green, it’s in the process of downloading a software update. We would like to show you a description here but the site won’t allow us. The box is a safety isolator. I'm a brand new customer to Virgin and I just received my Home kit today. 1. 0. This means the Hub is switched on, but your WiFi has not been activated. Phone. This means that the Hub is on, but your WiFi isn’t. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. _____________. Try restarting it, and if the problem persists, contact Virgin Media support. We would like to show you a description here but the site won’t allow us. My TiVo box tried to run an update. Hub 4 stuck with flashing green light. We would like to show you a description here but the site won’t allow us. 2. Browse Virgin Media Virgin Media Community. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. Hey folks. The top wifi light is solid green, the internet connection light (two arrows) is flashing. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. The ISP usually can check the line to your modem in a view seconds. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. I got the kit today and tried to install it. We would like to show you a description here but the site won’t allow us. Please - 5425686. ) 3 times, nothing. Text from Virgin confirms my "kit has been activated". Flashing arrows doesn't always mean no connection. Now, disable both WPS options and click on save. stays green for 2 minutes when you’re done. We would like to show you a description here but the site won’t allow us. Would appreciate some advice. This page requires cookies to be enabled in your browser settings. I have checked the service status in my area and it says no issues. on 25-01-2023 16:42. This page requires cookies to be enabled in your browser settings. To pair your Virgin remote with your Virgin box properly, you’ll just need to go into Settings, and then Devices, and finally Remote Control Pairing. We would like to show you a description here but the site won’t allow us. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). I can connect but there is no internet connection. Text from Virgin confirms my "kit has been activated". I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. The faq says: This means the Hub is on, but your WiFi isn’t. Joining in. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. The Virgin Tivo box has several lights located on the front of the box. I've a flashing green light on my hub, no broadband or phone. Thanks for that. The information provided by some here isn't quite correct. A slow flashing green light. Disable HDR+ Mode. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. It isn't on during normal use, but turns red if there is a problem. 11-02-2023 13:45 - edited 11-02-2023 13:47. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. Ask for FREE. It isn’t on during normal use, but turns red if there’s a problem. Manage Your Account. Ganzino. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. This light fl ashes green when the Hub’s downloading a software update. Flashing lights and nothing further on tv. The reason that your Virgin Media router is flashing green is that it is searching for WPS. Options. . stop flashing your Boosters are paired. Flashing arrows doesn't always mean no connection. Hi All. Flashing Green – Booting up. We would like to show you a description here but the site won’t allow us. Late Saturday night the internet started to drop. We would like to show you a description here but the site won’t allow us. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. This might result from a faulty cable connection, a modem-mode. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Now, navigate to the Advanced Settings, then click on Wireless. We would like to show you a description here but the site won’t allow us. Try holding for 1 minute, still nothing. When you are experiencing intermittent connectivity, your router will flash red. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. 1 I left it for a good while although it said it should take 5 minutes. We would like to show you a description here but the site won’t allow us. Flashing green arrows. I'm unable to connect to the hub whatsoever through Ethernet or WIFI. We would like to show you a description here but the site won’t allow us. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. Browse Virgin Media Virgin Media Community. Here is a handy guide to the light on your Hub 5. White. All Rights ReservedHold the pinhole reset button for 10 seconds on the back of the Hub. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. Doesn't matter where I plug it, near or far from the router. Flashing Green: Starting up. If it has. We would like to show you a description here but the site won’t allow us. Virgin Mobile. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. If it doesn´t happen more times, it might be a temporal limited problem and might be normal. 2. I’ve got the hub 4 and recently been having constant flashing white lights randomly everyday. It resets itself with a white glowing light then starts flashing green then goes back to. ) All lights flashing or green light flashes and then immediately goes out. However, if you see a red light, it means that there is a problem with your internet connection. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. virgin media tech support has no clue. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Got to 3 out of 3 and then box restarted again. 23 April 2009 at 1:34PM in Broadband & internet access. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. If this fails, you'll need to report your fault. Green flashing base light for hours, no internet. Have restarted router and all cables appear correct & tight. Flashing lights and nothing further on tv. White . i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Options. I use an NTL TV socket for broadband. 7 Repeat the process to pair your other Boosters. on 24-03-2023 13:28. Recording in progress. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. We would like to show you a description here but the site won’t allow us. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. fish tanks) Away from baby monitors and cordless phones. Options. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Ive unplugged the hub but its still happening. The table below shows the meaning of the lights: Green. A red light means an issue with your connections even though the Hub is on. 1 ACCEPTED SOLUTION. Thank you so much for your post and welcome to the community forums, it's great to have you here. In this. I have followed the help tools by rebooting the tv box, I have c. Hub 5 blinking green base light. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. Media Router Flashing Lights. Red. After it, click on the WPS. £29. 0800 953 9500. We would like to show you a description here but the site won’t allow us. Bene upgraded from a hub 3 to a hub 5 1gig service. on 16-10-2022 12:27. We would like to show you a description here but the site won’t allow us. Light is steady when a phone call is in progress. We would like to show you a description here but the site won’t allow us. Two green arrows . The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. My Virgin Media App. The power light should turn solid white when it’s ready to go. We have a flashing green light, and a solid green WiFi light. Rebooted several times, and waited for hours to download the update. 15 if we don’t turn up on the promised day of an. HELP! : r/VirginMedia. Options. Try a reset as this. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. 0 to connect to compatible WPS devices. Options. You have a problem connecting your router to the CMTS. Are you working on a Horizon remote? You may need to pair your remote to the Digital Box or TV if you haven’t done so already. Hi, I have come home to my main V6 box constantly flashing multiple colours. Add the additional booster. Thank you. on 30-11-2022 19:19. N/A . I checked my router and it has a flashing blue light. I followed all instructions and I can see green wifi icon and green light blinking. I’ve reset the hub and checked all connections countless times and still nothing. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. This may take up to 2 minutes. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. on 09-08-2023 15:21. It was a black screen with the info that the channels were updating etc. Flashing green: The Hub 3 is starting up. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Flashing red light. If it isn’t on, it’s worth getting in touch with Virgin Media. A power adaptor to plug into the Stream box and a power socket at the wall. on 09-09-2022 21:47. We would like to show you a description here but the site won’t allow us. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. We would like to show you a description here but the site won’t allow us. Everything has been connected and the base light has been flashing green for 3+ hours. Red: There’s an issue with the Hub 3. Then relocate it to halfway between the hub and the blackspot. A flashing green color means the device is downloading a software update. But what is that light trying to tell you? We’ve got the answer. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. We would like to show you a description here but the site won’t allow us. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. Thanks for this. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. We would like to show you a description here but the site won’t allow us. Didn’t even know the reset button was there. This means the Hub is switched on, but your WiFi has not been activated. on 20-09-2023 09:55. Step 5: Once the remote can be seen on the list, use your phone to select it, completing the pairing process. 1 ACCEPTED SOLUTION. When the device begins to pair, the system light can flash red. White . After it, navigate to the Admin settings and restart your Virgin Box. Internet Light. An Ethernet cable – The. If it’s flashing green, it’s starting up. Give the hub 5 -10 minutes to reboot, it will start to flash different. You may have a loose connection somewhere along the line. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. I turned it on and off, reset the hub and checked the cables. However, if you see a red light, it means that there is a problem with your internet connection. This worked! Thank you. Joining in. . . It means that your router is connected to the internet and is transmitting data successfully. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. 02-02-2023 02:25 - edited 02-02-2023 02:25. Ensure the Hub is. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. I have tried the WiFi troubleshooting and still nothing. For a brief period, press. It may also flash green when the Hub is performing a software update. 0 and after setting it all up, the power light has been flashing green all day. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. The slow pulsing typically lasts up to 10 minutes before turning off when ready. . We would like to show you a description here but the site won’t allow us. Turn off your TV and your set top box for about 30 seconds and turn back on. Teams meetings keep freezing. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. White. But in most cases, a green light will mean something else depending on which light is green. The light codes on the Virgin Media 4 hub are the same as the Hub 5. Bad plug contacts are most likely to blame for the problem. not sure if this is normal or not. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We have. Home Phone. The Virgin Media Hub 5. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. I have also fairly recently moved up to 650Mb broadband to combat these issues. White. Virgin Media; My Virgin Media; Shop;. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Hub 5 green flashing light. Switch on the power button. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. 5x red flashing light. The reason that your Virgin Media router is flashing green is that it is searching for WPS. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. You can use a pen or paper clip to do this. Dave. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. 4. We have a flashing green light, and a solid green WiFi light. We would like to show you a description here but the site won’t allow us. This includes: The Stream box. . Hi I recently moved broadband from Talktalk to Virgin. A flashing green color means the device is downloading a software update. Called VM for activation and checking. No matter what I do the original pod won’t connect to the hub wirelessly. This means there’s an issue with the cable connections. Find your router’s power button and press it to do this. I'm not sure what else i can do to fix this any help would be amazing. I have also fairly recently moved up to 650Mb broadband to combat these issues. If it’s off, you don’t have an internet connection. Area 14. We would like to show you a description here but the site won’t allow us. If it’s off, you don’t have an internet connection. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. We would like to show you a description here but the site won’t allow us. The internet (mid-day today) decided to stop working. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Spoke to Virgin and they undertook some checks and advises that the modem is trying to. Green power light is flashing and WiFi light is green. We would like to show you a description here but the site won’t allow us. Vonage 2nd line. Off: There is no downstream activity on the. We would like to show you a description here but the site won’t allow us. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. We would like to show you a description here but the site won’t allow us. If you’re having a problem with your Virgin Media broadband connection, you might well see a red light on the Virgin Media Hub 4. When your Virgin Media router lights are flashing green it means the router is updating its firmware. We would like to show you a description here but the site won’t allow us. Please - 5425686. on 19-09-2023 03:59. On Hub 3 a flashing green Wi-fi icon. Check your Hive Hub is placed correctly by following the guide here. The power light at the bottom of the device is the only light that should shine if everything. Hey. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. Power is on. on 08-02-2023 19:25. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free &. Virgin Phone Switchover. White through to light orange are acceptable. The lights on the front panel provide important information about the status of your DVR. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. Check for a known local fault on 0800 561 0061 - it is an automated service. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod.